Privacy Policy
At zonarevia, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our profitability analysis services. We're committed to being transparent about our data practices and ensuring your information remains secure.
Information We Collect
We collect information that helps us provide better financial analysis services to our Australian clients. This includes both information you provide directly and data we gather through your use of our platform.
Information You Provide
- Contact details including name, email address, phone number, and business address
- Financial data you upload for analysis, including profit and loss statements, cash flow reports
- Business information such as industry type, company size, and operational details
- Communication preferences and feedback you provide
- Account credentials and security information
Automatically Collected Data
- Device information including IP address, browser type, and operating system
- Usage patterns showing how you navigate and interact with our platform
- Session data including login times and feature usage
- Performance metrics that help us improve our service delivery
How We Use Your Information
Your information enables us to deliver personalized profitability analysis and maintain our service quality. We use this data responsibly and only for legitimate business purposes.
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Service Delivery | Contract Performance | Financial data, contact information, usage data |
| Customer Support | Legitimate Interest | Contact details, service history, communication records |
| Platform Improvement | Legitimate Interest | Usage analytics, performance metrics, feedback |
| Legal Compliance | Legal Obligation | All relevant data as required by Australian law |
Data Storage and Security
We implement comprehensive security measures to protect your sensitive financial information. Your data is stored using industry-standard encryption and access controls.
Security Measures: All data is encrypted both in transit and at rest using AES-256 encryption. Our servers are hosted in secure Australian data centres with 24/7 monitoring and regular security audits.
Data Retention Periods
- Active account data: Retained for the duration of your service agreement
- Financial analysis records: Kept for 7 years as required by Australian business records laws
- Communication logs: Retained for 3 years for quality assurance purposes
- Marketing data: Stored until you withdraw consent or request deletion
- Website analytics: Anonymized after 26 months
Sharing and Third Parties
We don't sell your personal information to anyone. However, we do work with trusted service providers who help us deliver our profitability analysis services effectively.
Service Providers
We share limited data with carefully selected partners who assist with:
- Cloud hosting and data storage services (AWS Sydney region)
- Payment processing for subscription and service fees
- Email delivery and communication tools
- Analytics platforms for service improvement
- Customer support software and ticketing systems
Legal Disclosure
We may disclose your information when required by Australian law, court orders, or to protect our legal rights. This includes compliance with Australian Privacy Principles and relevant financial regulations.
Your Privacy Rights
Under Australian Privacy Law, you have several rights regarding your personal information. We make it straightforward to exercise these rights through our customer portal or by contacting us directly.
Access Your Data
Request a copy of all personal information we hold about you, including financial analysis reports and communication records.
Correct Information
Update or correct any inaccurate personal information in your account at any time through our platform.
Delete Your Data
Request deletion of your personal information, subject to our legal obligations to retain certain business records.
Restrict Processing
Limit how we use your information while we address any concerns about accuracy or processing.
Data Portability
Receive your financial data in a structured format that you can transfer to another service provider.
Withdraw Consent
Opt out of marketing communications or withdraw consent for data processing where applicable.
International Data Transfers
Your data primarily remains within Australia. When we do transfer information internationally, we ensure adequate protection through approved mechanisms.
Transfer Safeguards: Any international transfers are conducted under binding corporate rules and standard contractual clauses that meet Australian privacy requirements. We maintain transparency about where your data travels.
Cookies and Tracking
We use cookies to improve your experience and understand how our platform is used. You can control cookie preferences through your browser settings.
Types of Cookies We Use
- Essential cookies for platform functionality and security
- Analytics cookies to understand user behavior and improve services
- Preference cookies to remember your settings and customizations
- Performance cookies to optimize loading times and user experience
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.
You can always find the most current version at zonarevia.com/privacy-policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions?
Call us at +61 2 4226 2636
Write to us at 28 Julie St, Blacktown NSW 2148, Australia